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Call +30 698 290 2516 or email us sales@bookingdaytrip.com 24/7

Making a Claim

What to do in a Serious Medical or other Emergency Abroad

On our behalf, HealthWatch Assistance provide a 24 hour emergency service 365 days a year and insured persons can contact HealthWatch Assistance by using following details:
Emergency 24 hour service phone number: +(30) 2313084533
Email: asuaclaims@healthwatch.gr

You, or the injured person, must do this as soon as possible in the case of a serious medical emergency abroad where you or they will or may need to stay in hospital, have hospital treatment or other emergencies, for example the need to change travel arrangements and return home because a close relative has become seriously ill.

When calling HealthWatch Assistance for help, please provide the following information:
• The policy number(shown on your Policy Schedule) and your name.
• The insured person's name and the address they are staying at.
• The phone number you, or the insured person, are calling from.
• The nature of emergency.
• The name and phone number of the doctor and hospital treating the insured person.

Not contacting HealthWatch Assitance, or not following their instructions, could affect your claim. HealthWatch Assistance must agree, beforehand, any emergency travel expenses involving air travel. If it is not possible for you or the insured person to make contact with HealthWatch Assistance before hospital admission or before medival expenses are incurred because emergency treatment is required, contact muse be made as soon as possible.

At Booking Day Trip we aim to protect your privacy and retain your trust. By accessing our website you agree to the terms and conditions of the following Privacy Policy.
• Booking Day Trip offers a range of experience directly to customers
• Booking Day Trip works with suppliers that offer supreme services
• Booking Day Trip has no access to your debit or credit card details since all information are sent directly to the bank.
• In order to purchase our services, it is necessary for you to provide personal information such as your full name, your email, your phone number and your personal ID or passport

How we use your personal information
• To provide you with all information requested
• To enable our suppliers to fulfill your bookings
• To confirm your booking
• To ask your feedback
• To resolve possible problem or disputes
• To prevent fraud and unauthorized transactions

Who we are

Bookingday trip is an online service that enables users to find and book travel experiences in the most popular destinations in Greece.

What we do

We offer a complete range of top notch experiences in the best price. Our high-end specialists have chosen the elite suppliers in every destination. Our local help centers ensure supreme service 24/7.

Payment information

We collect payment information including credit card number, cardholder name, expiration date, authentication code, and billing address.

Automatic information

When you visit Bookingdaytrip.com, our web server automatically tracks your IP address. That helps us analyze our website’s usage. Our goal is to understand your preferences and notify you about last minute offers related to your preferences.


Personal information collection enables you to:
• Confirm booking
• Register and manage your booking
• Receive confirmation and review email
• Ensure point of collection
• Evaluate our service & experiences

Children policy

BookingDaytrip does not offer its service directly to children. All children should be accompanied by adults.

Conditions/Cancellation policy

No fee is charged for cancellation at any case prior departure. Booking Day Trip suppliers reserve the right:
• To change or modify the route of the scheduled Trip or to cancel it due to inclement weather or safety reasons. In case of cancellation 100% refund is applied.
• To carry out the trip, the services and fulfill your booking

Contact

You can contact us to learn more about our commitment to privacy and this Privacy Policy. Under certain jurisdictions and data protection laws you may have the right to request details of Personal Information, which we hold about you or to request the correction or deletion of your Personal Information.
Please help us to ensure that the information that we hold about you is accurate and up to date. If you think that any information we have stored about you is incorrect, or have any other comments, queries or requests please contact us at sales@bookingdaytrip.com, +30 698 290 2516, Santorini 84700, Greece

Common questions

Do I need to print my voucher?
- All you need is to show your Id or passport at the point of collection.


I do not have access to my email, how can I get in contact with the local help center?
- In case of an emergency dial +30 698 290 2516

Booking Cancellation Cover & Travel Medical Assistance
• Booking Cancellation, reimbursement of all travel expenses, 3.500€
• Emergency Travel Medical Assistance, 6.000.000€
• Personal Civil Liability, 2.500.000€
• Indemnity, Personal Accident, 32.000€
• Legal Expenses and Assistance, 19.000€
• Travel delay, missed flight connections, 1.200€
• Loss, damage, robbery of luggage, 1.800€
• Transport and repatriation
• Mugging Benefit
• Hijack Cover

Benefits
• Peace of mind
• Creates a sense of safety and security
• Exemption from contingencies
• Clear covers
• Direct intervention.
• Easy incident notification process
• Immediate help in difficult situations
• Experienced assistance coordinators - 24 hours Medical Assistance
• Quality of service provided

Program Cancellation Coverage/Cancellation reasons
Death, injury, illness, disease of:
a) The insured person
b) A person with whom the insured person is traveling with or have arranged to travel with
c) A person with whom the insured person has arranged to stay with
d) A close relative of the insured person
e) A close associate of the person insured.
The insured person or any person with whom the insured person is traveling or has arranged to travel will be called as a witness in court of law.
Dismissal of the person insured or any person with whom the insured person is traveling or has arranged to travel.
The authorities request the insured person to stay or return to the place of residence / Severe damage ratio at residence of the insured person due to fire, falling aircraft, explosion, storm, flood, subsidence, tree falling, collision road vehicles , malicious persons or theft.

BookingDayTrip offers the best possible price and additional presents to all guests.